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Cancellation policy of Coursera

From Coursera Wiki, the independent encyclopedia
Cancellation Summary
Web portal Account > My Purchases > Manage Subscriptions
Mobile portal Apple ID / Google Play Subscriptions
Post-cancel access Retained until end of paid billing period
Certificates kept? Yes; earned certificates are retained for life
Free trial deadline Cancel before 7 days expire to avoid charges
Annual Plus refund 14-day money-back guarantee window

The cancellation policy of Coursera governs the conditions under which consumers terminate recurring subscriptions to Coursera Plus, monthly Specializations, and 7-day free trials.[1] Canceling a subscription halts future recurring billing cycles while preserving full access to instructional coursework until the final day of the prepaid billing cycle.[1] Crucially, un-enrolling from a course does not terminate billing charges.[1]

Desktop browser cancellation procedure [edit]

  1. Sign in to Coursera.org.
  2. Click your account avatar in the upper right corner to expand the profile menu.[1]
  3. Select My Purchases.[1]
  4. Navigate to the Manage Subscriptions tab.[1]
  5. Locate the active subscription (e.g., Coursera Plus or a Specialization) and click Cancel Subscription.[1]
  6. Confirm the cancellation prompt. Note the final expiration date displayed.[1]

Apple and Google mobile store cancellations [edit]

Third-Party Notice: Subscriptions created through the Apple App Store or Google Play Store cannot be canceled or refunded via Coursera's web interface.[1]
  • Apple iOS: Open device Settings > [Apple ID] > Subscriptions > Coursera > Cancel Subscription.[1]
  • Android Google Play: Open Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Coursera > Cancel Subscription.[1]

7-day free trial termination [edit]

When beginning a trial for Coursera Plus monthly or a Specialization, users have exactly 7 days before recurring billing initiates.[1][2] Canceling on Day 2 or Day 3 immediately ensures no charges occur while preserving access through Day 7.[1]

Refund eligibility schedule [edit]

Product tier Refund window Terms & limitations
Coursera Plus Annual ($399) 14 calendar days Certificates earned within 14 days revoked upon refund.[2]
Coursera Plus Monthly ($59) No refund Protected by 7-day trial. Past billed charges are non-refundable.[2]
Monthly Specialization ($39–$79) No refund Protected by 7-day trial. No partial month refunds.[2]
Single Course Purchase ($49–$79) 14 calendar days Refundable within 14 days if certificate has not been generated.[2]
Guided Projects ($9.99) Non-refundable Guided Projects are explicitly excluded from refunds once opened.[2]

Troubleshooting recurring charges [edit]

When learners report ongoing unexpected charges, investigation typically reveals duplicate accounts registered under alternate email addresses (such as social Google Sign-On vs personal work email) or subscriptions billed through Apple ID rather than direct credit card.[1]

References [edit]

  1. ^ "Cancel a subscription — Instructions for Web, iOS, and Android". Coursera Learner Help Center. 2026. Retrieved 2026-09-29.
  2. ^ "Coursera Refund Policies — Rules, Exclusions, and Deadlines". Coursera Learner Help Center. 2026. Retrieved 2026-09-29.